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If sessions have been created successfully, but the adapter isn’t sending or receiving messages to/from the Kafka server, this issue has most likely occurred due to a problem with the connection. 

If the adapter can’t connect to the Kafka server, it will continue to make connection attempts in given intervals until a reason for the error is established. Until this is done, the TA will not be able to send or receive messages. The default level of logging doesn't explain the reason, you need to enable the deeper level of logging.

To establish what the error is, you must enable the DEBUG logging as follows:

  1. Open the file
  2. Set the parameter Log.DebugIsOn = True