- Having FIXEdge running, do `
lsof –p <FIX Edge process id>`:
a) check for records with "(deleted)". This indicates that these files were removed while FIXEdge was running. FIXEdge restart is required in order to reveal these descriptors;
b) check for records with "CLOSE_WAIT" or "CLOSING". This indicates issues with closure of sockets.
- Contact your Unix Team for assistance;
- Collect all the information (commands output, FIXEdge log and configuration files) and send it over to Support FIX Products <SupportFIX<SupportFIXAntenna@epam.com> for further investigation.