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Go to the /home/user/B2BITS/FIXEdge/fixicc-agent/logs directory and open fixicc-agent.log with any text editor.
Check if the following notes exist in the log:
Code Block language bash INFO|13743/0|Service FIXICC - Agent Server|14-06-19 20:39:15|Agent is started successfully INFO|13743/0|Service FIXICC - Agent Server|14-06-19 20:39:15|Agent started on port: 8005
- If the notes are absent then go to the 'FIXICC agent doesn't start' section.
- Select the 'Edit Server' option in the context menu of the FIXEdge server in FIXICC.
- Make sure that the value of the 'Port' and 'Host' in the 'Basic Settings' corresponds to the FIXICC Agent port and the host of the FIXEdge machine.
Make sure that all ports from the 'Prerequisites and system requirements' section are opened and reachable by
telnetfrom the remote host.Code Block telnet <remote host> 8005
FIXICC agent doesn't start
Go to the /home/user/B2BITS/FIXEdge/fixicc-agent/logs directory and open fixicc-agent.log with any text editor.
- Find the messages with [ERROR] and [FATAL] level. These messages are able to help with the understanding of the possible issues. If there is a requirement for technical assistance then contact the support team SupportFIXProducts@epam.com.
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Set the permissions for the needed files with the following command:
Code Block $ chmod 755 /home/user/B2BITS/FIXEdge/fixicc-agent/bin/*
How to see if a specific port is used
To ensure that port 8005 is not used, using the netstat or the ss command.
| Code Block | ||
|---|---|---|
| ||
netstat -na | grep :8005 ss -na | grep :8005 lsof -i:8005 |
If the output is blank, then the port is not currently used.
Open FIXEdge ports using firewalld
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